Linay Lingerie aims to have the largest selection of sexy womens lingerie at affordable prices. Sexy lingerie, plus size lingerie, bridal lingerie, chemise, thongs, bras, corsets, garters, panties and other lingerie is available.

   
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    Accessories
Boas
All Lingerie Sets
Baby Dolls & Sets
Bikini Sets
Body Stockings
Boy Cheeky Shorts & Sets
Bras & Sets
Bridal Lingerie
Camis - Camisoles
Catsuits & Jumpsuits
Chemises & Sets
Christmas Lingerie
Clubwear
Corsets & Bustiers
G-Strings
Garters & Sets
Gowns & Robes
Jackets, Coats & Sets
Leather Lingerie
Leggings
Lingerie Costumes
Long Dresses
Mini Dresses
Panties
Pants & Sets
Pantyhose & Tights
Petticoats
Rhinestone Lingerie
Rompers & Jumpers
School Girl Sets
Skirts & Sets
Swimwear
Teddies
Thongs
Tops & Sets
Valentine Lingerie
Vinyl Lingerie
Waist Cincher
Ankle Cuff & Wrist Cuff
Anklets
Belts
Blindfolds
Chains
Chokers & Collars
Glasses
Gloves
Hats
Leather Accessories
Lingerie Jewelry
Mask
Pasties
Pouches & Bags
SHOES & FOOTWEAR
Socks
Stockings & Thigh Hi
Ties
Whips & Paddles
gift certificate



    Customer Service


If you've already placed your order, please use the Priority Online Customer Service form below to contact our customer service department directly. All comments and questions sent to our customer service department using this service are prioritized ahead of all others. You can also find the latest status, past comments and questions, and tracking here.

 Priority Online Customer Service & Order Tracking

 Order Number:
 Email Address:
 Last 4 Digits of Credit Card Used:
 

At Linay.Com, we want you to be satisfied with every purchase and feel confident while shopping with us. If you Please take a moment to read our policy as shown below to ensure complete satisfaction at Linay.Com.

Contents  
Secure shopping Shipping & sales tax
Privacy policy Easy return policy
FAQ Testimonials
Track your order - New  
 
 secure shopping

Credit Card Information

For your protection, we permanently delete your credit card number from our server once the transaction has been processed. Our system is set up in a way such that once your credit card has been charged, your credit card number record is instantly deleted from our server; leaves only the last 4 digits of your credit card number for identification purposes. You may be assured that NO record of your credit card number is permanently stored in any form including off-line! Please be assured that we have taken maximum security measures to protect your personal information.

We work constantly to ensure safe shopping at Linay.Com. The security of your personal information is protected during transmission using the Secure Sockets Layer (SSL), which encrypts all information into scrambled code to prevent unauthorized access. When entering personal data and credit card information on "check out", you will see a little lock on the bottom right hand side of your browser. This means that the information that you have provided is kept secure and will be encrypted during transmission to prevent unnecessary leakage of information. Our SSL certificate, issued by Thawte (a division of the Verisign company) is a guarantee that we value your right to high security measures.

To view Certificate of Authority
1. Right-Click (Windows) or Control-Click (Macintosh) on any pages in your checkout process, choose "properties" and view the certificate.
2. Double click on lock icon on the bottom of web browser at any time during checkout.
3. Click on the "click to verify" link on the Thawte logo to verify the validity of our certificate.

If you still feel unsafe to disclose credit card details online, you still have the option of contacting our customer representative by phone or faxing the information to us.

 
 faq

Do you accept mail orders? Do you accept money orders or checks as payment?
Yes, we accept mail orders paid by money order or check. However, check orders will not ship until the check clears. It is preferred that you send in a money order for prompt shipment.

Do you have a printed catalog available?
Unfortunately, we do not. All product information is online only at this time.

What size does One Size fit?
One size items usually fit a standard size S to a L. If you are an XL or above, you may want to consider our Queen Size or Plus Size items or go with a more specific size. Please check the attached size charts for the item of your choice to make your selection.

Can I request a specific delivery time (time of the day)?
Delivery times (actual time of the day, ex: 3 PM) are based upon the courier's scheduled routes. We are not able to specify or guarantee a delivery day drop-off time.

 

privacy policy 

At Linay, we recognize your right to Internet privacy and security. The information that you provide to us will only be used solely for our purposes, to gather information about you so that we might be able to further personalize our service to you as well as customize our services in order to serve you better. We guarantee that the information we have about you will not be sold, rented, or exchanged for benefits to other companies. We may, however, use third parties to aid us in providing great service to you, such as payment processing, mail delivery and fulfilling of orders etc. If in the necessary event that your personal information is provided to third parties, we assure you that such information will be handled in the strictest confidence.

Bargain-Alert! Newsletter

We collect e-mail address from visitors and customers who prefer to receive information on Linay' promotions, sales, discounts and lucky draw prizes via email. Your e-mail addresses are kept in an internal list and will not be revealed to other parties.

Tell-a-Friend

Linay's Inform-a-Friend service allows you to tell your friend about our products and services. This service will request for your name and your friend's e-mail address in order for us to automatically generate an invitation e-mail to our site. Your friend can always opt to remove his/her e-mail address from our database if she does not wish for further notifications from us.

Links

Linay.Com may have third parties links on our site. While we assure you that our third party links are most definitely reputable merchants, we still urge you and as a precaution to read the privacy policy of every site that you visit before providing your personal information as our privacy policy is only applied within our website. We will not be held responsible for privacy practices of third party sites.

Use of Cookies

We use cookies to record the user's session information such as shopping selections during the order process. As a security measure, the cookie will expire when the browser is closed. Customers who elect not to accept cookies on their browser, may not get as high a customization on our web site during shopping, but are still perfectly capable of having an enjoyable shopping experience with us.

  
shipping & sales tax

We process all orders within 24 hrs upon receipt. Listed in the chart shown below are our shipping charges. Please note that we transfer the shipping costs to you. We do not charge extra for shipping and handling, so be assured that you pay the minimum costs incurred for shipping. You will receive an email notification with a tracking number if you elect the express delivery option. Please note that it might take longer during peak seasons to process and ship the orders. In the event that an item is out of stock, or requires a longer lead time, you will receive an email notification from Linay informing you about the delay.

Ground Shipping takes 2-7 busines days IN ADDITION to the time it takes to physically package and ship your order (hand over to the carrier). 3rd Day Shipping takes 3 full business days to arrive after shipment. 2nd Day Shipping takes 2 full business days to arrive after shipment. Overnight Shipments will arrive the next business day. Business days do NOT include saturdays or sundays. No shipments are made saturdays or sundays. Saturday delivery is available on certain items at extra charge and on special requests only (contact a representative to see if it's available).

Customers in Hawaii (HI), Puerto Rico, and Alaska (AK) must choose either UPS 2nd Day Air or Next Day Air service since UPS Ground service is not available to these areas. All orders submitted with Ground Shipping to these areas will be automatically upgraded to 2nd Day Air at extra charge.  NOTE: We do not ship to Post Office boxes and all items shipped may require an adult signature for delivery.  

Canadian Orders:
Canadian Shipments might be subject to Duty, Brokerage, G.S.T., P.S.T. and other import taxes which will be collected by the driver upon delivery. Linay has no control over these charges and does not collect them. These charges are based on the value of the product in Canadian dollars and your ship-to destination.

How much Canadian tax will I be charged on my order?
The tax rate applied depends on your ship-to destination. Please refer to the following chart to determine the relevant rate for you (NOTE: The tax rate may change without notice).

 Province of Delivery

GST

PST

HST

 Alberta

7%

-

-

 BC

7%

-

-

 Manitoba

7%

-

-

 New Brunswick

-

-

15%

 Newfoundland & Labrador

-

-

15%

 Northwest Territories

7%

-

-

 Nova Scotia

-

-

15%

 Nunavut

7%

-

-

 Ontario

7%

8%

-

 Prince Edward Island

7%

-

-

 Quebec

7%

-

-

 Yukon Territory

7%

-

-


Ground Shipping
weight (lbs) USA Canada
0-2.5 $8.95 $21.95
2.5-5 $11.95 $24.95
5-10 $15.95 $28.95
10-20 $25.00 $38.00
20-50 $35.00 $48.00
50-150 $55.00 $68.00
2nd Day Air Shipping
weight (lbs) USA Canada
0-2.5 $24.95 $37.95
2.5-5 $29.95 $42.95
5-10 $39.95 $52.95
10-20 $54.95 $67.95
20-50 $69.95 $82.95
50-150 $121.95 $134.95
Overnight Shipping
weight (lbs) USA Canada
0-2.5 $44.95 $57.95
2.5-5 $53.95 $66.95
5-10 $59.95 $72.95
10-20 $84.95 $97.95
20-50 $124.95 $137.95
50-150 $180.00 $193.00

Sales Tax

In accordance with applicable state law, a sales tax of 8.21 % is added to all orders shipped to California addresses. Sales tax is not collected on all shipments to recipients outside of California.

Multiple Shipments

Depending on what you order, we may ship from multiple warehouses. Shipping lead times and transit times will differ depending on where it ships from and the destination. If that is the case, we will email you multiple tracking numbers so you can track the various packages.

Address Corrections

Please ensure that the delivery address you provide is correct for the recipient. Major carriers such as UPS and FedEx impose address correction fees ($12-15) if the recipient's address you've provided is not correct (ex: recipient moved). An address correction fee of $12.50 is billed to your card in these circumstances. Please verify the recipient's address before placing your order.

 

easy return policy

We take great pride in assuring the quality of our products. If for any reason you are dissatisfied with your purchase, we offer a 30-Day Money-Back Guarantee, so you can simply return the merchandise to us and we will give you a choice of refund, replacement or exchange for your purchase. Kindly let us know the reason for your dissatisfaction as it will help us to improve our products and services in the future. Please note: Certain items are marked as non-returnable, refundable, and/or exchangeable. 30 Day money back guarantee does not apply to these marked items.

How to return, replace or exchange an item

If you'd like to return a product, please contact a customer service representative first to get return authorization.

You have the following choices when you decide to return any shipment:
Refund - total refund minus any shipping costs (Prorated refund for shipping charges if an item is broken or damaged.). Please allow 3 working days for processing
Replacement - we will ship the replacement within 3 working days.
Credit - we will issue you a gift certificate for the amount, and you'll be able to redeem it at any time.

We are unable to offer you any form of refund after 30 days.

Where to return, replace or exchange an item

Simply send the package, along with a printed copy of your return confirmation form via prepaid, insured shipping to:
Linay.Com
1850 Folsom St #704
Boulder, CO 80302

USA

Please note that you'll be responsible for the payment of shipping and insurance of the returned items.

Return of Credit

We will refund the full order amount including shipping upon receipt of your item(s). Please allow up to 2 weeks to process the return and credit the balance back into your credit card especially around the holidays..

terms & conditions

Linay.com invests a lot of resources to provide current and accurate information for all customers. We make every attempt to update our site with changes in pricing or availability once we are notified by our suppliers and others in the chain of supply. We will notify you prior to processing any order any changes in availability or pricing. In any case, you will always have the choice to cancel the order if the availability or pricing has changed and you no longer wish to receive the order. Furthermore, Linay.com will give you the choice of canceling any order for any reason prior to it being accepted and processed.

Our suppliers' inventory constantly changes and ours does so too. Linay.com is technologically sophisticated but in certain cases errors, such as but not limited to, omissions, misprints, or delayed data (such as but not limited to data from suppliers) may occur. We reserve the right to correct all and any orders with any errors expressed or implied prior to accepting and/or scheduling them for delivery. In any case, we will notify you prior to shipping any major changes with your order.

 

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